We offer 100% satisfaction on our merchandise. If, for any reason you are not satisfied with your order, you may return it. (Please note: Large quantities of the same item, special order items and personalized items cannot be returned without prior authorization). Please return within 30 days of receipt of your product(s) and we will be happy to do one of the following:
replace the item, exchange the item for another item of equal value, or issue a refund for the returned item(s).
Please Note: Shipping charges are not refunded. If you have the item(s) over 30 days, please call for return authorization. If given authorization for a late return, a 20% restocking fee will be assessed.
Please return the item(s) via insured U.S. Postal Mail, UPS, or FedEx. All returns must be sent prepaid. C.O.D. returns will not be accepted. Please include your order number, name and phone number so we can process your return promptly. The original method of payment used will be credited. Please allow up to 10 days for the credit to appear on your charge card.
(For faster processing on returns, please include a copy of the invoice with reason for your return and include a day phone number.)
USA 48 States Ground Shipping Chart:
to $29.99 $9.95
$39.01 - $49.00 $11.95
$49.01 - $69.00 $14.95
$69.01 - $99.99 $15.95
Express packages are shipped based on rates to your exact address based on each shipment our website only estimates Express based on the dollar amount larger items may be higher or lower we will contact you before shipping if shipping is higher.
Post Office Shipping: Some items may be shipped via U.S. Postal Service depending on location and shipping may be higher. Shipping is higher to AK & HI.
We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
|Register with Bongo and receive a U.S. shipping address.|
|Enter the Bongo address as both your billing and shipping address.|
|Use the credit card that you have on file with Bongo as the payment method.|
|Once the order arrives at Bongo, log into your account to forward to your country.|
|Click Below to Get Started:|